Privacy Policy
Effective date: 12/6/2025
At Rocktown Medical Spa, your privacy is important to us. This Privacy Policy outlines how we handle information on our website and through our services.
Information We Collect
Our website includes a Contact Us form that allows visitors to submit questions or request information about our services. When you voluntarily fill out this form, we collect the following information:
• First Name
• Last Name
• Email Address
• Message (your question or comments)
This information is used solely to respond to your inquiry and provide customer support. We do not sell, rent, or share this information with third parties for marketing purposes.
Online Booking Through RepeatMD and Aesthetic Record
When you choose to book an appointment through our website, you will first be redirected to Rocktown Rewards, our official rewards and patient engagement app, powered by RepeatMD.
If you proceed with scheduling, Rocktown Rewards will then direct you to Aesthetic Record, our electronic health record (EHR) and scheduling provider, where the final appointment booking is completed.
Any personal, contact, scheduling, or health-related information you enter through Rocktown Rewards or Aesthetic Record is governed by their respective privacy policies:
• Rocktown Rewards (RepeatMD) Privacy Policy
• Aesthetic Record Privacy Policy
Rocktown Medical Spa does not control and is not responsible for the data practices of these third-party platforms.
HIPAA Compliance
Rocktown Medical Spa is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA).
While our website itself does not collect or store protected health information (PHI), any PHI collected through Aesthetic Record or during your care at our practice is handled in accordance with HIPAA regulations.
We maintain administrative, physical, and technical safeguards to protect your information and ensure confidentiality and security.
Cookies and Analytics
Our website is built on Squarespace, which may use essential cookies for core site functionality, performance, or security. These cookies do not collect personally identifiable information unless explicitly provided by you.
We do not use third-party advertising cookies or tracking tools.
Data Sharing
We do not sell, rent, or share personal information collected through our website. Any information submitted through Rocktown Rewards or Aesthetic Record is governed by their respective privacy policies.
Data Security
We take reasonable precautions to protect the information submitted through our website. While no method of internet transmission is completely secure, we maintain measures designed to support a safe browsing experience.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated Effective Date.